Frequently Asked Questions
Quick answers about ordering trade print from Oakridge Printing.
Ordering & Pricing
Who is Oakridge Printing for?
We are a commercial B2B print partner for UK businesses, including restaurants, retailers, event planners and growing companies.
Do you offer bulk and wholesale pricing?
Yes. Prices drop as quantities increase. For large or repeat orders, email info@oakridgeprinting.co.uk for a trade quote.
Can I get a custom quote?
Yes. Send us your size, material, quantity and artwork and we will quote for it.
How do I place an order?
Choose your product, select your options, upload or send your artwork, then check out online. You can also order by phone or email.
Artwork & Quality
What artwork formats do you accept?
Print-ready PDF is best. We also accept AI, EPS, PSD, PNG and high-resolution JPG, supplied at 300 DPI at final size.
Do you check my artwork before printing?
Yes. We offer a free artwork check so problems like low resolution or missing bleed can be flagged before printing.
Do I need to add bleed?
If your design runs to the edge, add 3mm bleed on each side. Product pages list the exact size required.
Will printed colours match my screen?
Screens use RGB light and print uses CMYK ink, so small differences are normal. Supply artwork in CMYK for the closest match.
Delivery
Is delivery free?
Delivery is free on orders over £100. Costs for smaller orders are shown at checkout.
How fast is delivery?
We offer fast UK dispatch direct to your venue or office. Estimates are shown on each product page. For tight deadlines, contact us before ordering.
Can you deliver to an event venue?
Yes. Enter a separate delivery address at checkout and make sure someone can receive the goods.
Products
What products do you print?
Banners and displays, business cards, flyers, leaflets, posters, stickers and labels, and branded paper and plastic cups. See our Products page.
Can I order branded cups for my café?
Yes. We print branded paper coffee cups and plastic cups with your logo, with low minimums for independent businesses.
Returns & Support
What if my order arrives damaged or wrong?
Contact us soon after delivery with your order number and photos. See our Refund and Returns Policy.
Can I cancel or change my order?
Changes are only possible before production starts, as every item is custom made. Contact us immediately with your order number.
How do I contact you?
Call +44 7727 763709 or email info@oakridgeprinting.co.uk.
Still have a question?
Send us your artwork or requirements and we will reply with an answer or a trade quote.
Contact Us